Team Leader (German Speaker)

Capgemini Polska Sp. z o.o.

Krakow

101 dni temu

Team Leader (German Speaker)
What will you do?

  • Supervise the team to deliver high quality, professional and proactive day to day service to our Client with agreed SLA\'s

  • Manage day to day team’s issues, flag and mitigate them and manage escalations

  • Manage a Team of O2C Specialists

  • Daily contact with Client’s team and with teams in other locations

  • Work closely with the client and maintaining good working relationship

  • Day to day staff management, staff training and development

Who will you be working with?

Team building activities and great atmosphere: we take lunch together and celebrate birthday, wedding and other important occasion; once a quarter we go to restaurant.  Fabulous work environment: our space is full of colorful posters, toys and fairy tales characters. Gifts from Client: we get some movie gadgets and cinema tickets.


 


Join us and be a part of magic movie world!

Who are we looking for?

We are looking for candidates who are ready to participate in Order to Cash processes for a Client operation in the media & entertainment sector – one of the most famous media studios. The scope involved covers processes Cash Collection and Dispute Management.


 


Other requirements:



  • Very good English and German skills are required

  • Experience in leading teams

  • Strong people management skills

  • Experience in O2C is expected

  • High level customer service skills

  • Very good communication and analytical skills

What we offer?

Atmosphere



  • Working with great people and in legendary atmosphere

  • No formal dress code

  • Annual family picnics

  • Unforgettable integrational events

  • Employee volunteering opportunities and interesting CSR projects

  • We value and respect diversity in terms of gender, nationality, roles, age, interests

  • Internal celebration initiatives: Children\'s Day, St. Nicholas Day and many more

  • Supporting employees\' hobbies: Business Run, e-sport games, basketball, volleyball


 


Development



  • Development in expert or leader competencies

  • Broad training offer with possible co-funding

  • Access to Harvard Business Review knowledge base

  • Introduction plan for new employees and Buddy Initiative

  • A wide range of instructor-led and e-learning trainings

  • Co-financing for post-graduate studies and courses

  • Many companies under one roof / internal headhunters

  • Internal development events: conferences, meetings, communities

  • Education First platform for learning English online


 


Benefits



  • Contract of employment for an indefinite period 

  • Bonuses, including those for new employees recommendation

  • Additional life insurance

  • Attractive package of extra benefits of your choosing (fitness, gym, cinema, etc.)

  • Disability inclusion, assistive technologies, reasonable accommodations

  • Private medical care for you and your family

  • Bicycle parking and carpooling options

  • Free coffee, water, milk and wide range of teas

  • Anti-smog plants in offices

  • Car leasing

About us

Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.

HONESTY BOLDNESS TRUST FREEDOM TEAM SPIRIT MODESTY FUN

Poznaj

Capgemini Polska Sp. z o.o.

Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.

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