METRO is one of the biggest international retail trade groups in the world. All brands, like Makro Cash & Carry or Metro Cash & Carry, have leading positions on the market. METRO SERVICES PL is an innovative finance and accounting centre operating within METRO.
Start your cooperation with us, become part of our Operational Business Support team!
Team Leader (Helpdesk - SAP 1st line support)
Miejsce pracy: Szczecin
Your responsibilities as SAP support Team Leader will include:
- Managing and coordinating a team of SAP Specialists (1st line support) in their day to day operations
- Ensuring high efficiency & quality of performed processes according to applicable guidelines
- Participation in projects internally and across METRO entities
- Managing day to day relationships and regular interactions with internal customers
- Ensuring proper communication with parties involved in the processes
The ideal candidate has:
- Experience in a similar position
- Working knowledge of SAP system (nice to have: FI-CO module)
- Excellent communication skills
- High level of customer orientation
- Strong analytical thinking skills and result orientation
- Advanced knowledge of English
- Nice to have: experience in SSC/BPO and/or in an international company
What we offer:
- Being part of a professional and friendly team in a dynamic environment
- Internal training and other opportunities to develop your skills and knowledge
- An international work environment - you can use your language skills on a daily basis
- Attractive salary and relocation bonus (for a person who moves from another city/country)
- Private health care for employees and family members, and many other benefits
- Company and team events after hours
- Free parking and a shopping center nearby with discounts for employees in the food court