Team Leader Italian Speaker

Capgemini Polska Sp. z o.o.

Krakow

106 dni temu

Team Leader Italian Speaker
What will you do?

  • Supervise the team to deliver high quality, professional and proactive day to day

  • Service to our Client with agreed SLA\'s

  • Manage day to day team’s issues, flag and mitigate them and manage escalations

  • Managing a Team of O2C Specialists

  • Daily contact with Client’s team and with teams in other locations

  • Working closely with the client and maintaining good working relationship

  • Setting clear goals and expectations

  • Day to day staff management, staff training and development

Who are we looking for?

We are looking for a Team Leader who would like to manage the respective teams for a Client in Poland within the media & entertainment sector – one of the most famous media studios.



Candidates profile:


• Experience in leading teams
• Strong people management skills
• Experience in O2C is expected
• High level customer service skills
• English skills are required 
• Fluent Italian skills are essential 
• Very good communication skills
• Good analytical skills and Excel

What we offer?

Atmosphere



  • Working with great people and in legendary atmosphere

  • No formal dress code

  • Annual family picnics

  • Unforgettable integrational events

  • Employee volunteering opportunities and interesting CSR projects

  • We value and respect diversity in terms of gender, nationality, roles, age, interests

  • Internal celebration initiatives: Children\'s Day, St. Nicholas Day and many more

  • Supporting employees\' hobbies: Business Run, e-sport games, basketball, volleyball



Development



  • Development in expert or leader competencies

  • Broad training offer with possible co-funding

  • Access to Harvard Business Review knowledge base

  • Introduction plan for new employees and Buddy Initiative

  • A wide range of instructor-led and e-learning trainings

  • Co-financing for post-graduate studies and courses

  • Many companies under one roof / internal headhunters

  • Internal development events: conferences, meetings, communities

  • Education First platform for learning English online



Benefits



  • Contract of employment for an indefinite period 

  • Bonuses, including those for new employees recommendation

  • Additional life insurance

  • Attractive package of extra benefits of your choosing (fitness, gym, cinema, etc.)

  • Disability inclusion, assistive technologies, reasonable accommodations

  • Private medical care for you and your family

  • Bicycle parking and carpooling options

  • Free coffee, water, milk and wide range of teas

  • Anti-smog plants in offices

  • Car leasing

About us

Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.

HONESTY BOLDNESS TRUST FREEDOM TEAM SPIRIT MODESTY FUN

Poznaj

Capgemini Polska Sp. z o.o.

Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.

Team leader, tłumaczony po prostu jako lider zespołu jest osobą menedżerem koordynującym i nadzorującym prace danego zespołu pracowników w firmie, przedsiębiorstwie lub instytucji. Jego zadaniem jest wyznaczanie bieżących i długofalowych zadań i celów dla poszczególnych członków zespołu, weryfikowanie czynionych przez nich postępów, nagradzanie i wyciąganie konsekwencji, motywowanie do działania. ...
Praca Lider Zespołu (Team Leader)