Team Leader OTC – Cash application & Collection

RESPONSIBILITIES

• Managing the performance of the team, ensuring that the service levels are met
• Monitoring risk of service provided and ensuring implementation of mitigation measures
• Coaching, mentoring and developing team members
• Providing operational support to team members
• Handling client communication and escalations

REQUIREMENTS

• English fluency (B2/C1)
• Experience on a similar position
• Excellent F&A and OTC processes understanding
• Knowledge of SAP environment would be an asset
• Excellent communication and interpersonal skills
• Leadership skills
• Stress resistance

OFFER

• Project employment with the possibility of the contract extension 
• Opportunity to work for a well-recognized brand
• Active involvement in development of service for the new client
• Attractive benefits