Team Leader with German
Miejsce pracy: Krakow
Nr. ref.: Małopolskie > Krakow
Main accountabilities
- Supervise the team to deliver high quality
- Taking overall responsibility for the processes and team work organization
- Professional and proactive day to day service to Client within agreed SLA\'s
- Ensuring operating procedures are maintained, understood and followed by staff
- Build the positive and supportive team culture, and help team to improve efficiency
- Focusing on continuously developing business relationships with Client, participate in the calls with Client
- Coordinates the job training for new joiners
Candidate's profile
- Current Team Leader’s position or in charge of a team
- Experience in P2P or GL processes
- Very good German skills (C1)
- Good knowledge of English
- Very good analytical skills
- Ability to enhance process and controls
- Good Customer Service skills and client-focus attitude
- Strong interpersonal skills and proactive approach
- Teamwork approach
What we offer
- You will work in multinational, stable company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages.
- You will gain space to fulfill your ambitions and develop your career, opportunity to take part in transition projects. We operate according to Lean and Kaizen philosophy.
- You will choose your career path (experts or managers) – you will work among professionals (over 900). We will support you to gain knowledge (20 000 online trainings and in class) and get certified (e.g. ACCA, Prince2, PMP). You will have the opportunity to take part in coaching programs and develop your knowledge in experts communities.
- You will work in line with high, international work standards and you will have an opportunity to engage in CSR initiatives.
- You will be appreciated for your results and professionalism – based on clear rules of promotion. Our company applies a wide choice of perks (free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (Business Parent Program).
- As a disabled person you will get professional support. We are open to provide assistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities.
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