- Experience in managing the team as a team leader, team leader\'s back-up or project lead
- People management skills
- O2C experience would be an asset
- Finance & Accounting background is required
- Fluent English skills
- Stakeholder management skills
- Multitasking skills and can-do approach
- High level of communication and analytical skills
Lead a team of people working on Billing management processes. Understanding of best in class processes.
As team lead, ensures the delivery of a high quality, customer focused service on a daily basis to the client in accordance with agreed Service Level Agreements. Responsible for leading, motivating and assigning work a small team. Aims at improving process and motivating staff to do the same. Responsible for following control procedures and maintaining operational procedures.
- BOR/Billing non-standard inquiry
- Take part in optimization projects
- Respond to internal and external audit request
- Resolve the Client escalations
- Identifies frequently occurring queries/issues and identifies the root cause of them
- Archive and Retrieve Documents
- Prepare all ad-hoc, ITC-related tasks requested by management
We are an account where an approach to the Team and openness to people are very important aspects. Despite everyday difficulties, we keep smiling, and manage to turn little failures into big successes. Even if reality or the Client challenge us again and again, we know we will handle it. If you wish for dynamics and a wide range of possibilities, join us!
- Working in a close-knit team and a friendly atmosphere
- Development of expert or leader competences
- Bonuses, including those for recommending new employees
- A wide range of training and cofinancing of courses
- Additional life insurance
- Attractive package of additional benefits (fitness, gym, cinema, etc.) you chose what you want
- Integration events and joint celebrations
- Annual family picnic
- Employee volunteering opportunities and interesting CSR projects
- Disability inclusion, assistive technologies, reasonable accommodations
- Private medical care, also for your family
- Bicycle parking and carpooling
Capgemini is one of leading global companies offering consulting, IT technologies.
Market analysis, HR, finance and accounting, supply chain, transformations, intelligent automation or knowledge management? Those areas have no secret for us! We work in Business Services and we use 30 languages in our international team – we have people of 60 nationalities. Join our team.
