Team Manager
Responsibilities:
- Own and drive performance management activities in the team by setting goals and delegating work to colleagues
- Coordinate team's workload and monitor team's activity to ensure both business as usual and/or projects are delivered to required deadlines and level of quality
- Analyse data on team's work output, identify issues, trends and potential risks connected to errors, time-consuming tasks, under and over capacity
- Drive development activities in the team, identifying development needs and solutions
- Hold regular 1-2-1s with colleagues to review performance, discuss issues, manage expectations and provide constructive feedback
- Manage knowledge sharing in the team on all client processes, tools and systems: ensuring documentation is correct, up to date and in line with any statutory or legislative changes
- Manage relationships between the team and Key Stakeholders: Clients, Client Managers, other Aon Teams and 3rd party providers
- Develop and manage team resources ensuring headcount matches plans and business needs
- Manage Business Continuity and Disaster Recovery plans ensuring all activities and processes are completed and kept up to date
Requirements:
- Proven work experience as a team manager or team leader (min 1 year)
- Excellent leadership and communication skills
- Effective planning, prioritizing and ability to adapt to shifting priorities
- Strong problem solving and analytical skills
- Experience of dealing with multiple stakeholders at different seniority levels
- Fluency in English (C1)
- Good command of MS Office applications (Excel, Power Point, Word)
- Spotless record and strong ethos
We offer:
- FREE DENTAL CARE
Health insurance that gives acces to 1700 medical centers across the country including free dental care - BRAND NEW OFFICE IN ZABŁOCIE
Opened in 2018, supporting collaboration flexibility, wellbeing and activity based working - FLEXIBLE BENEFITS PACKAGE
Multispord cards, insurance, retail vouchers and more - TESTY FRESHLY GROUNDED COFFEE
Black, Espresso, Cappuccino, Americano, Flat White...we have it all - UNIQUE WORKPLACE CULTURE
No formal dress code or managers hidden behind closed doors - WORK LIFE BALANCE
Flexible workings hours and an option to work from home allow you to adjust the work to your lifestyle! - INTERNAL CAREER OPPORTUNITIES
Change or advance your career within Aon. Almost half of our senior specialist started in junior roles at Aon - DEVELOPMENT OPPORTUNITIES
A wide range of internal and external courses available, including courses for 8 different languages - WELLBEING AWARENESS
Benefits focused on your welfare, lots of social events and time set aside for charity