To increase the capacity of our IT Demand Analysis Department we are looking for a person who will be responsible for the quality and the content of all submissions through the Initial Demand Management process.
- driving and embedding quality into high level requirements by communicating missing or inaccurate data and information,
- communicating technical information to stakeholders in a language they are able to understand,
- review of all ideas and business requirements generated for content and providing feedback regarding the necessary amendments,
- analyzing all ‘in-process’ impact assessments for content and quality, communicating and coaching the behaviours required to reduce the rejection rate,
- reduction of the lead time for all impact analysis processes (OIA, IIA, other) prior to submission for approval,
- tracking the number of ideas passing through the demand management end-to-end process that are subsequently not delivered.
- fluent written and spoken English,
- at least bachelor’s degree in information technology or an equivalent experience,
- minimum 5 years’ experience in one or more aspects of IT delivery (software design/development, IT architecture, project or programme management),
- experience in the telecommunications, broadband or OSS/BSS domains is an asset,
- ability to analyse technical requirements for accuracy and content and providing immediate, specific and constructive feedback,
- highly developed analytical skills,
- strong communication and presentation skills,
- ability to effectively prioritize tasks,
- can-do attitude, strong goal setting and problem solving.