Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing center in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 2500 specialists in its offices located in Krakow and Katowice.
Currently, to our Business Process Outsourcing Center in Kraków we are looking for candidates for the position of:
- Lead Supplier Activation projects following standard processes
- Train suppliers in the tools and applications
- Requests from activated suppliers in our supplier network
- Participate in supplier summits and start-up meetings with buyers and suppliers
- Lead quality improvement projects towards customer
- Work with continuous improvements of internal processes and routines
- Functional support regarding platform for suppliers
A Technical Customer Advisor is the main interface to the suppliers and responsible of the activation process, i.e. small projects with a lead time from three weeks to two months. We offer an international and informal environment in top surroundings together with a team of the most competent and professional colleagues. The position is placed at our Krakow Office. The position requires you to periodically work evenings since you occasionally would work towards United States.
- Fluency in German is a must
- Good knowledge of English
- Client and value adding mindset
- Open mind and positive attitude
- Good social and communicative skills
- Strong analytical skills and a structured way of working
- Willing to work in IT / Customer Service area
- Interesting and stable job in international team
- Competitive salary with attractive benefit package
- Free private medical care
- Flex benefits
- Additional life insurance
- Intensive training package
- Opportunity of personal development in a multinational environment
- Friendly working atmosphere
