Technical Customer Advisor with Swedish
Miejsce pracy: Lublin
Job description:
- Handling inbound calls – 60%/chats – 40% (Swedish market)
- Handling telephone applications from technicians and installers of photovoltaic devices
- Diagnosing and resolving reports
- Control of appropriate technical solutions
- Collaborate with other levels of technical support and service engineers
- Entering data into the system
Requirements:
- Swedish – C1, Polish or English - C1
- Technical mindset
- Critical thinking disposition
- Possibility to relocate to Lublin
We offer:
- Competitive salary: 9800 PLN gross/month + bonus up to 500 PLN gross +benefits on employment contract (MyBenefit/Multisport, LuxMed, language classes, group insurance).
- Business working hours: 9:00 - 17:00 (Monday-Friday)
- Work from a modern office in Lublin in a dynamic, high-energy environment.
- Professional training.
- Career growth prospects within an international company.
- Training and development programs.
- Language classes.
- Social activities, events, and celebrations.
- Multinational environment.
Poznaj
Concentrix
We power the world’s best brands today and into the future.Some call us a global technology and services company . But we’re so much more. Human-centered, tech-powered, intelligence-fueled. Every day, we help over 2,000 clients solve their toughest business challenges.We’re the game-changers who combine operational excellence and cutting-edge automation to power day-to-day operations of our clients. Acting as a seamless extension of their business, we deliver efficiency and effectiveness where it really counts.We’re the strategic thinkers who design fully integrated solutions for our clients, combining innovative thinking, data-driven insights, and sector expertise.