With around 450 employees and over 50 years of experience in the automotive industry, the Clifford Thames Group is well placed to deliver global solutions focused on growing the business of our clients through the creation and management of data content and the deployment of our SaaS industry platforms. Clifford Thames provides a substantial array of decision support systems that enable our clients to model, price, forecast, manage risk and quality and deliver channel management, analysis and reporting.Our industry platforms enable our customers to scale quickly, integrate networks and channels, optimise business processes, drive efficiencies and deploy faster across regions.
We are looking to recruit a new member to join the Dealer Service Team in our Krakow office for the position of:
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Ensure that all projects are updated in accordance with the instructions from the Service Team Leader
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Adhere to the established communication channels to any external technical agency
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Support all projects as required
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Analyze and resolve customer helpdesk issues
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Perform research and analysis in order to ensure that correct data is being published
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Initiate and actively participate in internal and external meetings as and when required
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Provide status reports to the Service Team Leader as and when required
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Attend training programs in either the UK and/or Poland when required
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Where necessary produce clear & comprehensive work instructions to support all maintenance activities and store in a central network repository
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Ensure work is carried out to the highest standard and ensure quality procedures are followed and understood
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Fully validate all monthly maintenance work prior to task list sign off by the Service Team Leader
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Carry out tasks as deemed appropriate by the Service Team Leader
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Support and assist Production activities on a monthly basis
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Be able to work well as part of a team
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Be able to work on your own initiative and with direction
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Strong analytical skill
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Good car technical knowledge will be an asset
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Good knowledge of English – both written and spoken is a must
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Knowledge of Microsoft Office. i.e. Word, Excel
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Working for a Global company in an international environment
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Annual salary reviews
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Private medical healthcare
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Good opportunities to progress within the team or Company
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Training to support the role and development
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Join a large, well-established office in Krakow
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Ability to develop your knowledge, skillset and hobbies
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Social Club
