Accenture is a global management consulting, technology services and outsourcing company, with more than 305,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$ 30 billion for the fiscal year ended Aug. 31, 2014. Its home page is http://www.accenture.com/.
Accenture Operations is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Your role will be to assist engineering with the development and mapping of technical components, related to the CRM products. You will also be responsible for Webform and Microsite creation in HTML using JQuery and Javascript. Additionally, you will be in charge of as well as creation of dynamic reports based on SQL.
You will provide feedback to marketing on possible campaign optimization and to engineering on improvements to internal tools. You will also be responsible for implementing these improvements. You will be working on high-impact initiatives that require careful attention to detail, technical troubleshooting and timely resolution of issues. You should enjoy being creative about the use of complex, constantly developing tools and how to map and improve sophisticated marketing workflows.
Technical Marketing Operations Support
Workplace: Kraków
Nr Ref.: 00274717
Job Description:
- Become an expert on Client’s CRM product and related tools.
- Webform, Microsite and Report creation using HTML, Javascript, JQuery and SQL
- Translate business requirements into campaigns based on existing product capabilities and communicate issues or missing features to the product team
- Develop complex marketing campaigns:
- Ability to absorb business requirements and translate these to implementation plans
- System expert on existing tools - ability to interact with Product and Engineering teams when required
- Proactively identify possible problems and missing functionalities
- Troubleshoot and promptly communicate any roadblocks / issues / system errors
- Ensure quality of the campaign by extensive proofings and simulations
- Evaluate input and manage recipient data throughout campaign’s lifecycle
- Evaluate and summarize campaign results
- Communicate ideas for campaign and tool improvements
- BSC Engineering
- Extensive SQL experience is a necessity, key activities will include:
- Complex joins
- Data aggregations using sums/mins/maxes
- Data/record filtering using where/having etc.
- Segmentation/partitioning of data using Row Number function
- HTML, CSS & JQuery, Java Script, SQL, and experience with CMS back-ends
- Understanding of channel processes flows and workflows, Process Lifecycle Management.
- Familiarity with SalesForce, other CRM Software, and/or in-house B2B workflow management tools.
- Highly developed analytical and problem solving skills; detail-, excellence- and solution-oriented.
- Ability to translate business requirements into defined tasks and technical specifications.
- Open, communicative, team player with ability to collaborate and cooperate with various stakeholders at different skill levels and with diverse areas of expertise.
- Pro-active, solution-oriented, confident playing an advisory/best practice sharing role
- BPO/KPO experience would be an asset
- Experienced with Salesforce Backend would be an asset
- Understanding of B2B Marketing concepts
- Understanding of target groups, ability to understand their point of view.
- Challenging job in a professional and multinational environment
- Trainings and development programs
- Opportunity to gain broad analytical skills, experience and highly marketable specialist expertise
- Significant work atmosphere and tools
- Attractive salary and social package
When applying please enclose the below statement:
"I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes and once the recruitment process is closed, I agree that Accenture Sp. z o.o. with its registered seat in Warsaw, 00-121, ul. Sienna 39 or any other entity of Accenture group places and processes my personal data in its database. I also express my consent to sending my personal data to third parties within the Accenture group pursuant to the Personal Data Protection Act of 29th August 1997 (Journal of Laws of 2002, No. 101, position 926 as amended). I submit the data voluntarily. I have been informed about the right of access to the content of my data and about the possibility of correcting them."
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.Check out all our job vacancies at our website: www.pracaaccenture.pl
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"I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes and once the recruitment process is closed, I agree that Accenture Sp. z o.o. with its registered seat in Warsaw, 00-121, ul. Sienna 39 or any other entity of Accenture group places and processes my personal data in its database. I also express my consent to sending my personal data to third parties within the Accenture group pursuant to the Personal Data Protection Act of 29th August 1997 (Journal of Laws of 2002, No. 101, position 926 as amended). I submit the data voluntarily. I have been informed about the right of access to the content of my data and about the possibility of correcting them."
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.
www.facebook.com/AccentureOperationsPoland
