Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing center in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 2500 specialists in its offices located in Krakow and Katowice.
Currently, to our Business Process Outsourcing Center in Kraków we are looking for candidates for the position of:
Technical Project Manager
Place of work: Kraków
Ref. no Praca/TPM/KRK
Job Description:
- Responsible for all activities relating to a client project
- Responsible for definition and delivery of the overall scope of the project
- Sets project plan, timeline, organization chart, financial forecasts and reconciliations
- Works with client (CG or client) Engagement Manager to coordinate all activities
- Responsible for overseeing creation of Business Requirements Specification (BRS) and Functional Specifications (FS)
- Coordinates with Product Owner(s) for any changes to predefined functionality
- Provides the contract with the Supply team that defines the deliverables and schedule the Supply team will deliver to the Demand team
- Accountable for management for all project activities including Business Analysis, Infrastructure, Development, Testing, Release Management, and Deployment coordinating with the Supply team
- Coordinates with the responsible Business IT resource
- Setting expectations at the beginning of the project including clear identification of scope of services, project charter, financial forecast and adherence to forecast.
- Describe project milestones and sign off criteria during initial meetings
- Maintain action, issue and risk log through the project.
- Ensure sign off on all milestones and communicate/escalate to Product Owner and Business IT on any delays/project impacts.
- Tools presentation for potential and current CG clients
Candidate's profile:
- Ability to influence at senior business levels
- Excellent Client facing skills
- Strong relationship building, communication, and negotiation/influencing skills
- Able to build rapport quickly in a multicultural environment
- Good project management ability
- Ability to take action and produce desired outcomes with limited direction
- Able to work to tight deadlines
- Previous transition experience is desired
- Advanced knowledge concerning at least one of the processes P2P/OTC/R2R
- Very good analytical skills
- Fluent English is essential, other language would be an advantage
What do we offer to the candidates:
- Professional development in a dynamic, growing business
- Competitive salary with attractive benefit package
- Free private medical care
- Flex benefits
- Additional life insurance
- Participation in prestigious international projects
- Excellent working atmosphere
