Manpower (certificate nr 412) is a global HR leader with more than 60 years of tradition. Our company is present in 82 countries, in Poland we have 50 branches. We work with 400,000 customers a year, including small and medium-sized enterprises in all sectors, as well as the world’s largest corporations. Our services include temporary employment, recruitment of permanent staff, external employment and personal counseling. Our Client has extensive experience in providing high-quality products and services. International customer service professionals support and educate both co-workers and customers.
Currently, we are looking for:
Technical Support and Logistics Junior Specialist with German
Miejsce pracy: Katowice
| Numer ref.: TSL/037/AJA
Offer:
- Contract of employment for an indefinite period
- Private medical care
- Attractive package of extra benefits of your choosing (fitness, gym, cinema, etc.)
- Additional life insurance
- Working with great people and in legendary atmosphere
- Employee volunteering opportunities and interesting CSR projects
- Internal celebration initiatives
- Development in expert or leader competencies
- Broad training offer with possible co-funding
- Access to MIT Sloan Management Review Polska knowledge base
- Introduction plan for new employees and Buddy Initiative
- A wide range of instructor-led and e-learning trainings
- Co-financing for post-graduate studies and courses
- Internal development events: conferences, meetings, communities
- Education First platform for learning English online
- Bonuses, including those for new employees recommendation
Requirements:
- Openness to an international career
- Speak English fluent (B2) and German (C1)
- Willingness to work with clients
- Interest in the field of technology
Main activities:
- Handle technical product queries from customers
- Answer technical support questions about solar systems installation and maintenance
- Handle customers’ complaints, assigning them a partner, managing interactions
- Generate basic reports on several performance factors for evaluation purpose
- Prepare troubleshooting presentations
- Actively participating in the troubleshooting meetings
Permanent employment offer.