Technical Support Specialist (AV)
Miejsce pracy: Poznań
Job description
- Ensuring the continuity and correct functioning of the infrastructure and technical equipment in the office as well as supporting the administration department.
- First level support for any AV/printer/technical issues and if necessary, escalate tickets accordingly.
- Answering and monitoring tickets (Service Now) and solving facility/AV/technical issues or tickets.
- Provide regular AV trainings to employees how to use the equipment.
- Preparation of conference rooms for meetings (e.g.: arrangement, checking technical condition of furniture and AV equipment, checking air conditioning settings, checking signage in rooms).
- Support any larger meetings/townhalls with AV/technology first level support and user experience.
- Taking care of safety in the office area (tidying up cables, floor boxes, correct positioning of furniture, etc.).
- Support of office rearrangement projects, additional renovation, building works and space maintenance.
- Minor repairs, assistance with work of external companies.
- Assisting the Facility Manager and Contract Manager with ongoing tasks and projects.
Requirements
- Bachelor's degree
- 1 year of relevant work experience in similar position
- Experience in work with AV/printer/technical issues
- Strong verbal and written communication skills in English,
- Attention to detail and the ability to thoroughly analyze situations, make accurate decisions,
- Distinctive problem-solving skills and critical thinking
We offer
- Comprehensive social package
- Supporting your professional development
- Opportunity to work globally as part of an international organization
- Work in a respectful, inclusive and friendly environment with open door policy
Poznaj
Sodexo Polska Spółka z o. o.
Od początku naszego istnienia, w Sodexo mamy konkretną wizję działalności – to ona wytycza kierunek, w którym zmierzamy. Przyjęta przez nas perspektywa stoi u podstaw wszystkiego, co robimy.
Wierzymy, że konkretne działania i codzienne wysiłki prowadzą do realnej poprawy życia ludzi, lokalnych społeczności i funkcjonowania naszej planety. Właśnie dlatego naszym celem jest czynienie życia lepszym dla wszystkich.