Technical Support Specialist with French

Requirements:

• A degree-level education (any subject)
• Fluency in French (verbal and written)
• English at business level
• Excellent interpersonal and communication skills

• A logical, numerical and analytical approach
• Very good organisation and time-management skills

Responsibilities:

As a payments specialist your role will be to help deliver world-class and industry leading support to our global client base. You don’t need a background in finance to apply, we’re looking for people with a passion for providing excellent service and who have an interest in learning more about financial markets. This role is ideal for those with strong interpersonal skills seeking work in a fast-paced, challenging and team-focused environment.

Responsibilities include:

• Providing front line payment support to our clients across phone, email, web chat and social media

• Monitoring and proactively managing client payment systems

• Taking ownership of, and proactively managing, client deposits and withdrawals

• Conducting audit checks and client administration tasks

• Providing backup to our global Client Services teams by answering queries from our international client base on all our products and platforms

We offer:

• Participation in interesting and challenging projects in global structures
• Wide career development opportunities
• Attractive salary, bonuses and benefits package
• Pleasant working atmosphere