Technical Support Specialist

Devire IT Outsourcing is a form of cooperation dedicated to specialists in the IT industry, based on the principles of their own business - B2B, implementing projects for leading clients running innovative and modern projects.

For one of our Client, leading supplier of IT solutions to the public transport sector, we are actively looking for Technical Support Specialist who will be responsible for the fleet of onboard vehicle systems for all client's customers and have a direct dialogue with developers other departments in order to continuously improve client’s solutions

Localization: Warsaw - City Center

Responsibilities and duties

• Overall responsibility for the fleet of onboard solution meeting the customer and internal requirements.
• Manage and monitor the full overview and status for clients onboard solutions
• Lead and ensure good dialogue with internal departments for continuously improve clients solutions
• Participate in project deliveries/activities and make sure the delivered system is according the internal standards.
• Support the rest of the customer support team on solving customer request’s

Requirements

• Bachelor’s degree in Computer Science or equivalent experience
• Experience with SQL, XML and Linux
• Strong technical skills and ability to communicate in multinational workplace.
• Love to collaborate with others and know how to ensure good communication in and between teams
• Proactive and service-oriented
• Flexible, structured and systematic
• Excellent communication skills, both in Polish and English

We offer

• Professional and personal development in a company experiencing strong growth
• Friendly international working environment characterized by expertise, responsibility and innovation
• Competitive terms and conditions