For one of our Client, international IT company, we are looking for:
Technical Support Specialist
Place of Work: Kraków
Nr Ref.: KD/TSS/08
Job Description
- Act as technical resource and escalation point for multiple technologies, including Windows, Mac and Linux systems.
- Answer helpdesk phone calls/emails, assessing type of request and logging them into the ticket tracking system.
- Support must be provided in English.
- To maintain a high degree of customer service for all support queries and adhere to all service management principles.
- Providing assistance to senior engineers as required.
Requirements
- Experience in maintaining Linux operating systems.
- Experience in administering Mac and Windows client operating systems.
- Experience in troubleshooting, upgrading, and repairing desktops, laptops, and associated hardware.
- Fluent in English.
- Must be willing to work with a team.
- Knowledge of Microsoft Active Directory.
Offer
- Full time contract.
- Work in an international environment for multinational corporation.
- Very convenient location of work.
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Devonshire Poznań
World Trade Center Poznań ul. Bukowska 12 60-810 Poznań tel. +48 61 865 38 88 poznan@devonshire.pl |