Technical Support with Czech

HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.

Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.

For our Client, international company located in Warsaw, we are currently looking for:

 Technical Support Specialist with Czech

The chosen Candidate will be responsible for providing support to customers via phone and email, troubleshooting technical problems and answering general support questions for multiple products. His/her duties will also involve capturing and documenting in CRM tool any customer specificities. Moreover the responsibilities will also include working with other members of the team to proactively resolve issues.

Main purpose of the job will be providing an outstanding day-to-day Customer assistance by processing inquiries and resolving issues. The chosen Candidate will be part of the support team based in Poland which consists of highly skilled persons who support Customers in multiple languages.

To be successful in this role you need to have superior written and verbal Czech and English communication skills. University degree and good computer skills (Internet, MS Office) are required. We are looking for solution focused and customer oriented Candidates with strong communication and interpersonal skills.

Our Client offers interesting and stable job in people-centred company, competitive salary and benefits package. Training & development focus, positive work environment, strong team spirit and friendly working atmosphere are also provided.

Prosimy o dopisanie następującej klauzuli „Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w ofercie dla potrzeb procesu rekrutacji zgodnie z Ustawą o ochronie danych osobowych z dnia 29.08.1997r., Dz. U. Nr 101, poz. 926 ze zm.” Numer w rejestrze agencji zatrudnienia: 361 hays.pl