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Technical Team Lead (Microsoft Expert)
Miejsce pracy: Warszawa
Nr ref.: #5473
Our Danish client, a cloud technology innovator, is building a new Operations team in Poland. We are looking for an IT Operations Tech Team Leader for their nearshoring team in Warsaw, Poland.
Place: Domaniewska, Warsaw
Salary: Up to 120zł/h (negotiable to an extent)
Contract: B2B - long-term cooperation
Start: ASAP
Job Description:
The Technical Team Lead will be managing part of the Hosting Services Delivery Team. The team consists of highly skilled members who ensure the successful delivery of best-in-class highly secure hosting services to the client’s costumers.
Your primary responsibilities:
As a lead of this team you will be responsible for implementing and following standard operating processes. Additionally, you will deliver IT services per Service Level Agreements (SLA) to meet customer expectations, helping drive successful overall service delivery. You may also be tasked with performing/managing special DC infrastructure projects, contributing to process development. You will represent IT Operations during technical escalations occurring in your respective datacenters.
Primary tasks:
Professional qualifications:
What we offer:
Start: ASAP
Czas trwania: Long-term cooperation
Lokalizacja: Warsaw
Place: Domaniewska, Warsaw
Salary: Up to 120zł/h (negotiable to an extent)
Contract: B2B - long-term cooperation
Start: ASAP
Job Description:
The Technical Team Lead will be managing part of the Hosting Services Delivery Team. The team consists of highly skilled members who ensure the successful delivery of best-in-class highly secure hosting services to the client’s costumers.
Your primary responsibilities:
As a lead of this team you will be responsible for implementing and following standard operating processes. Additionally, you will deliver IT services per Service Level Agreements (SLA) to meet customer expectations, helping drive successful overall service delivery. You may also be tasked with performing/managing special DC infrastructure projects, contributing to process development. You will represent IT Operations during technical escalations occurring in your respective datacenters.
Primary tasks:
- Staff management including hiring.
- Resource planning due to the 24/7/365 IT Service operation.
- Task Force Management.
- Planning and monitoring managed tasks such as: remote backup control & patching, critical events.
- Design and implementing of new technologies and services.
- Build and maintain service improvement plans.
- Design and maintain of operational processes.
Professional qualifications:
- More than 4 years’ experience as an Infrastructure Subject Mater Expert.
- Technological knowledge with shared infrastructure and cloud environment.
- Knowledge of: Microsoft Azure, Hyper V, MS Server (2012/2016), SCCM, SCOM, Networking
- Strong sense of leadership.
- Fast and effective problem-solving abilities.
- Certified or good knowledge in ITIL (V3.0).
- Excellent English skills.
What we offer:
- Working in an innovative environment.
- Scandinavian work culture (focus on work-life balance).
- Rate up to 120zł/h on a B2B contract (negotiable to an extent)
- Multi-lingual environment – working in English on a daily basis.
- Private health care and sports card subsidization.
Start: ASAP
Czas trwania: Long-term cooperation
Lokalizacja: Warsaw
