Technical Writer

At Motorola Solutions, we create technologies our customers refer to as their lifeline.  Our technology platforms in communications, software, video and services help our customers work safely and more efficiently.  Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe.  Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.

Department Overview

Easy reading is (…) hard writing. ~ Nathaniel Hawthorne

These words written in the 19th century are valid to this very day, both in the world of creative and technical writing. Translating complex ideas into user documentation that is easy to follow requires special kinds of skills. This is why at Motorola Solutions we are looking for people who can make advanced technology sound like well-written prose. If you feel that you’re up to the challenge, then we want YOU to join our Technical Writing department. Watch the promotional video to see how we work: https://www.youtube.com/watch?v=5eWOzsW-vCk&feature=youtu.be

In this position, the Technical Writer will be responsible for:

• Creating user documentation and online help for Motorola Solutions products
• Designing and developing technically complex content into a well-structured, communicative, and reusable output according to standards regarding the order, clarity, conciseness, style, and terminology
• Organizing and researching engineering material and specifications to create high-quality, technically accurate and well-written user documentation for a wide area of audiences
• Conducting fruitful interviews with engineering teams, software developers, system architects and designers to gain a thorough understanding of Motorola Solutions products
• Ensuring that technical documentation - both in development and already existing - is accurate, complete, meets editorial and government specifications, and adheres to standards for quality, graphics, coverage, format, and style
• Testing equipment/software procedures in an actual lab environment

• Bachelor’s or Master’s Degree (preferably in a  technical subject/engineering, and/or linguistics)
• IT/ Telecommunications skills and willingness to acquire highly specific technical knowledge
• Excellent English writing and speaking skills
• Proactiveness, independency, strong organizational skills and ability to deliver under tight deadlines
• Advanced communication skills, easiness in establishing contact with other people
• Attention to detail
• Creativity and non-standard thinking

Fulfilling the following requirements would be advantageous:

• Technical writing experience with a variety of documentation styles and techniques
• XML authoring / publishing tools knowledge (Adobe Professional products, Arbortext Editor, Oxygen XML Author)
• Content Management System tools knowledge (easyDITA, Vasont, Astoria etc.)
• DITA standard knowledge