Trade Support Analyst

Job Description

The candidate will be expected to support the day to day running of the team, with responsibility for the provision of a premier service standard to the State Street IMS client base.

The team is responsible for:

• Servicing all aspects of trade confirmation processing and settlement instruction creation and dispatch across multiple products traded on behalf of London administered client accounts
• Products include Equities/Fixed Income/Cash/Foreign Exchange/Unitised Funds and securitized derivatives of the same
• Foreign Exchange trade settlement via the Continuous Linked Settlement (CLS) utility and Gross settlement where appropriate

The Junior Trade Support Analyst is required to:

• Ensure that all trades are confirmed within predetermined timeframes and that all relevant deadlines are adhered to in the processing and instructing of transactions for each product. This will be accomplished by working closely with brokers, custodians, fund accountants, various internal stakeholders and other third parties
• Demonstrate accurate and timely processing at all times
• Have some existing experienceof, or develop, an in depth understanding of high risk markets and products as a critical attribute to ensure first pass accuracy of Team output
• Work collaboratively to build trusted working relationships via close liaison with internal cross functional global teams including Database Management, Corporate Actions, Reconciliation and IT, as well as London based Business Operations team and client facing Business Management team. Critical to build effective direct working relationships with client Middle and Front Office teams
• Work effectively with the India based Settlement Team to ensure a cohesive single team approach to the trade life cycle

The role will also be responsible for the support of timely and accurate KPI, KRI and general MIS, as well as input into the process of broker performance management, supporting regular review meetings where required.

Liaison with third party vendors of software and services will be required, together with the development of an understandingof the core Investment Management trade lifecycle with emphasis on Electronic Trade Confirmation (ETC), cross product settlement and SWIFT messaging practices.

Qualifications

Job Specifications

• Close monitoring of automated electronic trade confirmation process and systems; attention to ‘straight through’ processing (STP) of trades; verification of trades against counterparty instructions; authorise and dispatch trades via SWIFT messaging system to custodians, clients, and fund accountants. Ensure all trades have been sent successfully, checking appropriate queues and processes.
• Ensure the accurate and timely processing of all trade input, adherence to market and custodian deadlines, first pass accuracy, fail management reporting and resolution, quality control for the production of accurate MIS and effective broker performance.
• Support daily STPflow and any associated fall out; troubleshoot to escalate and repair immediate systems issues when necessary.
• Work with direct supervisor to prioritise work effectivelybased on high risk, large value, custodian, interested party and product deadlines.
• Develop and support critical internal relationshipswith dependent units, clients, cross functional operational colleagues and global counterparts.
• Support the maintenance of critical external relationships with brokers, custodians and vendors
• Support process improvement opportunities where required and participate in strategic projects where necessary.
• Advise management of potential risk items (delays in the confirmation and instruction of high risk market or large value trades) and any exposures which may involve a claim against State Street
• Maintain up-to-date files relating to settlement practices in each market in which the clients invest.
• Apply the appropriate level of attention in dealing with escalated items of referral
• Establish relationships with brokers; assist in tracking broker delivery performance and service standards; regularly present broker benchmarking statistics.
• Work with the regional Product Services teams to resolve break items for cash and stock reconciliation.

Personal Specifications

Candidates for this position will ideally have gained at least one year of direct experienceprocessing domestic and international Equity, Fixed Income, Foreign Exchange and cash deposit transactions within a similar Investment Advisory organisation, Broker-Dealer or Global Custodian, or will have been educated to a comparable level.

The individual must display the capability to be highly detail-orientedand motivated, and able to display a high standard of accuracy and professionalism at all times. First class written and verbal communication skills are essential to maintaining both internal and external stakeholder and client relationships. The candidate will be expected to display the ability to work well within a deadline driven team environment. Prior knowledgeof ETC/STP is extremely beneficial, as is experience using Omgeo CTM, GTSS (for Foreign Exchange) and local middleware matching products. Intermediate Excel, Word and Power Point skills preferred.