Trainer
Responsibilities:
- Providing training to new and existing Employees and first line supervisors in order to improve individual and team performance
- Providing feedback on the new hires progress
- Providing immediate feedback and coaching in order to develop travel counselors’ skills
- Creating and updating training materials according to global standards and company branding,
- Creating and delivering training in terms of making plans, methods and evaluations
- Maintaining relationships with: Deputy Director, Managers, HR Department, IT Department, Administration/Finance Department
- Implementing training programs in English and Polish
Skills you should have:
- Strong travel industry knowledge
- An excellent knowledge of English (knowledge of others languages would be an asset)
- Proficient on one or more GDS or applicable agent application
- Proficient computer skills as relates to MS Office, (incl. Power Point, Excel, internet tools)
- Excellent communication skills (internal / external)
- Ability to organize and lead or participate in conference calls
- Team management skills
- High level of culture and business ethics
- Ability to meet critical deadlines, flexibility
- Ability to travel when needed
- Ability to adapt quickly and interact within a multicultural environment,
- Very well organized
- Excellent presentation and facilitation skills
About CWT
Carlson Wagonlit Travel (CWT) is a global leader specializing in business travel management and our travel counselors know that teamwork and great results have no boundary. We are proud to have been named the most admired Travel Management Company – and we are even more proud that we achieved it together. Whether we are booking government travel, advising on international security or establishing relationships with global corporations, we work as a family. We support each other. We grow as a team. And to us, that’s what makes a world of difference.
Lean about our travel counselor opportunities and start your journey!
- Standard working hours
- Self-development – gaining knowledge on new clients and processes
- Possibility to work with various team members
- Direct impact on creating good habits and standards in the team
- Possibility to develop managerial skills (group management and decision making)
- Benefits: Private medical Insurance with Enel-med, Life Insurance with Generali, Sport Card Ok System, Lunch Card 180Pln
In 150+ countries
Job details
- Country: Poland
- Location: Warszawa
- Department: Traveler Services