Infosys Poland is one of the biggest players in the outsourcing market, offering advanced and innovative services to its clients worldwide in the field of Finance and Accounting, Purchasing, IT and Consultancy. We are among the largest employers in the Lodz region and employ around 2500 specialists that provide services in nearly 30 languages.
Currently we are looking for the candidate for the position of:
Training Management Team Lead with French
Location: Lodz, Poland
Key responsibilities
Recruiting, supervising and motivating staff
Managing Team performance
Maintaining relationships with the client
Continuous improvement of processes and customer satisfaction
Monitoring, reporting and improving of SLA’s and KPI's
Requirements
Fluent English and French
At least 2 years of experience in team management; at least 2 years in BPO/SSC or training area
Customer oriented
Excel advanced
Ability to work under pressure
We offer to the candidates
Unique chance to take part in international projects and gain experience with various businesses
Set of social packages to choose from (private kindergarten and nursery, private medical care, sport card, holiday subsidy, Christmas vouchers and tickets for big cultural events in Lodz)
Only applications with the below enclosure will be accepted:
I declare my consent for the processing by Infosys Poland Sp. z o.o. seated in Lodz (91-402 Łódź, ul. Pomorska 106A) and by Infosys group of my personal data included in the application form and documentation connected with the Infosys job offer in compliance with the Polish Law on the protection of personal data: Ustawa z dnia 29.08.1997 r o ochroniedanychosobowych (t.j. Dz. U. z 2002 r. nr 101 poz. 926 zezm.)). I also declare my consent for Infosys Poland Sp. z o.o. seated in Lodz (91-402 Łódź, ul. Pomorska 106A) to entrust processing of my personal data to third persons in compliance with the Polish Law on the protection of personal data: Ustawa z dnia 29.08.1997 r o ochroniedanychosobowych (t.j. Dz. U. z 2002 r. nr 101 poz. 926 zezm.) for the purpose of current or possibly future recruitment organized by Infosys Poland Sp. z o.o. seated in Lodz and Infosys group. I hereby make this declaration voluntary and I state that I was informed about my rights under the Polish Law on the protection of personal data: Ustawa z dnia 29 sierpnia 1997 roku o ochroniedanychosobowych (t.j. Dz. U. z 2002 r. Nr 101 poz. 926 zezm.), especially about my right to access to my data and to correct them.