Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 375,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at http://www.accenture.com/.
Accenture Operations is one of Accenture key capabilities dedicated to work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
- Identify improvement opportunities in the work flow and provide insights on the content in queue to improve the process
- Interface effectively with members of our transcription teams to share best practices
- Conducts performance coaching and do side by side coaching
- Execute operational measures and other ad hoc tasks being assigned
- Work on video/audio quality audit queue at least 50% of expected production hours
- Fluency in English and Turkish
- Graduate with minimum 1 year of working experience (preferably in a multinational environment)
- Strong knowledge and passion about the Internet
- Willingness to work rotating shifts across 5-day workweek – from Monday to Friday, mornings (7 AM – 3 PM), evenings (3 PM – 11 PM)
- Quality audit & accuracy management experience will be an asset
- Support for your career and competences development – learning from colleagues, courses and trainings, allowing you to boost your skills and become #BEFUTUREPROOF
- Using foreign language and new technology solutions daily, cooperating with various Clients
- CSR activities and rich social life – Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming
- Full work comfort – private medical care, life insurance, access to MyBenefit platform
