Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing center in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 2700 specialists in its offices located in Krakow and Katowice.
Transformation Analyst / Transformation Consultant
Place of work: Kraków
Ref. no Praca/Transformation/KRK
Job description
As Transformation Consultant you will help our Clients redefine and optimise their support functions, develop visions, improve operations and systems and drive performance in Finance, Accounting, Procurement and HR. You will be encouraged and have the licence to develop new ways of delivering value to our BPO clients.
Main accountabilities
- Working with our BPO clients and internal delivery teams to analyse, design and roll-out key back-office processes and systems as well as support and present the review of Functional strategies/operations and options.
- Data gathering, process analysis and leading process practices identification and implementation
- Basic project and stream management
- Planning the transformation programme
- Supporting BPO new tools and methods development and product entry to the market
- Developing knowledge of various sectors and identification and development of sell-on opportunities
Candidate’s profile
- End-to-end thinking and high analytical skills
- A focus on results and a flexible, ‘can–do’ approach
- Advanced MS Office
- Good understanding of the back-office processes (preferably finance and accounting/audit)
- Process expertise
- Best practices
- IT systems
- Working Environment
- Ability to work independently
- Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)
- Ability to develop and hold relationships at all levels of the client’s company
- A willingness to learn, grow and stretch into new roles and different industries
- Fluency in English, both written and oral
- Flexible working hours – can work from home when not required in the office or at a client location
- Ability to travel at short notice
What we offer
- Professional development in a dynamic, growing business
- Competitive salary with attractive benefit package
- Free private medical care
- Flex benefits
- Additional life insurance
- Participation in prestigious international projects
- Excellent working atmosphere
