Transition Manager

The primary responsibility of this position is to manage transition projects covering finance and accounting processes in European entities. In a long-term perspective, when transitions are finalized and processes are operating in a stabilized environment, the position responsibilities will shift to operations excellence and will cover process improvement identification.

• Identifying transition process, planning and execution of improvements; defining and justifying projects.
• Managing the transition team.
• Facilitates effective communication and working relationships within the transition team and with the account team.
• Acting as the point of contact for transition on the account.
• Relationship management between SSC operations team and senior level management/stakeholders.
• Negotiating resources; launching project teams; managing team activities; leading teams to execute projects.
• Leading and executing process improvement projects to ensure timely closure and benefit realization.
• Driving the long term vision of the process excellence framework.
• Develop and prepare metric scorecards and status reports with process lead inputs to communicate to each unit.
• Share knowledge about Lean tools to employees at all levels of the organization.

• Exceptional collaboration and communication skills;
• Strong project management skills.
• Strong leadership skills and ability to work under pressure.
• Assertive personality, drive towards business goals; problem solving skills.
• Flexible and comfortable with change and conflict management.
• Customer focus. Obtains first-hand customer information and uses it for improvements in products and services.
• Ability to analysing and improving upon existing business processes within an organization for optimization and to meet new quotas or standards of quality.
• Provide analysis based on data driven decision making, including effective collection and monitoring of metrics used to assess, prioritize, and select improvement projects.
• Demonstrated ability to motivate others and achieve results.
• Good understanding of technology.
• Readiness to travel for up to 80% of time, during transition project period.
• Using Microsoft Office tools, particularly in using MS Excel and MS Power Point is desired.
• Excellent English language skills.

• Minimum 3-year transition management experience required.
• Knowledge of F&A processes and experience in improvement initiatives for F&A is essential.
• Minimum 3-year experience at a supervisory level in Shared Service Center or BPO, in AP, AR or GL area, needed.
• Experience at a supervisory level in Shared Service Centre or BPO, in AP, AR or GL preferred.
• Certification in Project management by established standard (PMI /Prince2),, preferred.
• Six Sigma Black Belt will be an advantage.

• Master’s Degree in Accounting/Finance/Business