Infosys BPO Poland is one of the biggest players in the outsourcing market, offering advanced and innovative services to its clients worldwide in the field of Finance and Accounting, Purchasing, IT and Consultancy. We are among the largest employers in the Lodz region and employ around 2500 specialists that provide services in nearly 30 languages.
Currently we are looking for the candidate for the position of:
Transition Manager
Location: Lodz, Poland
Key responsibilities:
- Lead transition projects under F&A/procurement programs
- Lead team of Transition Managers
- Review project proposals to determine goals, time frame and procedures for accomplishing the project
- Apply Infosys Transition methodology
- Enable transition planning
- Identify and schedule project deliverables, milestones and required tasks
- Ensure staffing and manage transition team
- Monitor progress against plan
- Pay attention to relationship management (with customer and Infosys operations)
- Support transformational change through backfill operating roles
- Oversee project training design
Requirements:
- Minimum two years of experience in BPO / SSC
- Experience in leading transition projects is required
- Strong process knowledge
- Strong management skills and ability to motivate people to meet expectations
- Good communication and interpersonal skills is required since this is a client facing role
- Ability to do on-site discovery visits or due diligence
- Drive to meet deadlinesEnd-to-end thinking and analytical skills
- Customer orientation
- Open to travel at short notice
We offer to the candidates:
- Career in the multinational company
- Unique opportunity to take part in international projects and gain experience with various businesses
- Set of social benefits to choose from
- Salary adequate to your competencies
- External and internal training programme
Only applications with the below enclosure will be accepted:
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