Travel Advisor with Danish
Miejsce pracy: Warszawa
Job description:
- Provide essential support via phone, email, or chat too airline clients, ensuring users have the best experience.
- Tech-Savvy Specialist: Provide detailed assistance to customers, ensuring they get the correct solution for their needs, while troubleshooting in the industry standard Amadeus booking system.
- Empathetic Professional: Resolve customer complaints with care, fostering satisfaction and trust.
- Analytical advisor: Guide customers in selecting the best trips based on budget, needs and timespan.
- Frontline Support for All: Assist both B2B and B2C clients as the first point of contact.
Requirements:
- Language Maestro: Fluent in Danish (C1) and proficient in English (B2).
- Team Player with a Sense of Humor: Collaborate effectively with a passion for technology and creativity.
- Customer-Centric Mindset: Prioritize the customer experience in every interaction.
- Administrative & Tech Proficiency: Possess strong administrative and technical skills.
We offer:
- Salary: 11.000,00 PLN gross monthly,
- Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge,
- We Care About You: Social benefits package, MyBenefit cafeteria, private medical care, and life insurance.
- Skill Development: Gain new skills through comprehensive training programs. With over 7 departments to be upskilled in.
- Career Path: Enjoy rapid advancement and professional growth in a dynamic environment.
- Global Work Environment: Connect with colleagues from around the world, broadening your cultural horizons.
- Project specific benefits: enjoy a 25% fare discount on SAS operated flights.