Travel Advisor with Dutch
Miejsce pracy: Katowice
Job description:
- Engage with customers through various channels including phone, chat, and email, handling both inbound and outbound interactions
- Provide exceptional service by approaching each interaction with a proactive, patient, and understanding attitude, ensuring every customer feels heard and valued
- Handle sensitive customer information with professionalism and confidentiality, maintaining trust and security at all times
- Collaborate with a team of passionate professionals, always striving for excellence in delivering outstanding customer experiences
Requirements:
- Dutch language skills at C1 level and English at B2 level (both written and spoken) – you'll be using Dutch on a daily basis.
- A positive attitude with a genuine desire to help others and create an outstanding experience for customers
- Availability to work Monday through Friday, from 9:00 AM to 6:00 PM
- A willingness to work from our modern, vibrant office located in the heart of Katowice, where you'll be surrounded by a motivating environment and a supportive team.
We offer:
- Stable full-time employment based on a contract with competitive benefits (including a benefits system (MyBenefit), private healthcare, and life insurance)
- A modern, dynamic office environment in the heart of Katowice, equipped with all the tools you need to succeed and grow
- Comprehensive training – we will provide you with fully paid, hands-on training to ensure you’re fully prepared for customer-facing interactions
- A supportive international team that values your contribution and encourages professional development at every step
- Endless opportunities for growth and career advancement – Whether you're looking to climb the career ladder or explore different roles within the company, we believe in promoting from within
- Team-building events to foster a collaborative work environment
Poznaj
Concentrix
We power the world’s best brands today and into the future.Some call us a global technology and services company . But we’re so much more. Human-centered, tech-powered, intelligence-fueled. Every day, we help over 2,000 clients solve their toughest business challenges.We’re the game-changers who combine operational excellence and cutting-edge automation to power day-to-day operations of our clients. Acting as a seamless extension of their business, we deliver efficiency and effectiveness where it really counts.We’re the strategic thinkers who design fully integrated solutions for our clients, combining innovative thinking, data-driven insights, and sector expertise.