Are you looking for a job that will take you places? A job that is challenging, rewarding, demanding and exciting where you will work in an international and fast-paced environment with fantastic people? Serco is expanding its business in Kraków and is looking for multilingual, motivated individuals to join a brand new, fast growing contract in the travel industry. We need:
Travel Agent
French, German or Italian Speakers
French, German or Italian Speakers
Ref. no.: TA/Praca.pl/092012
Workplace: Kraków
As a travel agent working for Serco in their dedicated travel industry team, you will be responsible for handling inbound calls and email requests from customers. You will interpret customers’ needs and help them resolve their enquiry promptly in a manner that will result in the highest levels of customer satisfaction.
We expect you to:
- provide evidence of excellent written and oral skills in French, German or Italian
- have a good command of the English language
- show excellent customer care and a courteous attitude
- be confident, flexible and results oriented approach
- be positive, enthusiastic and proactive outlook
- be a team player
- an attractive salary and benefits package including private medical care
- a convenient office location in Krakow
- great development opportunities in an international, fast-paced company
- a multicultural working environment
- a fast recruitment process taking only 2 – 3 weeks, with a ‘remote’ application system using phone and email
- relocation packages and intensive language courses where appropiate