Travel Agent with Dutch or French or German

HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.

Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.

Our Client is an international travel industry company that is currently developing a Contact Centre in Kraków.

Working on this position you will be responsible for resolving everyday queries of Dutch/French/German speaking customers from all over the world. You will take ownership of 2 communication channels – phone and e-mail, as well as get the unique opportunity to learn GDS systems. On daily basis you will ensure the customers receive highest level of support and dedication. The team is international and very diversified, and you will play a vital part in developing positive relations within it.

We are looking for candidates with fluent Dutch or French or German and good working knowledge of English ( it is necessary to communicate with your future managers and colleagues). Any experience in working in customer service will be a huge asset, however If you are a fresh graduate looking for new opportunities – do not hesitate! Availability to work shifts (24/7, 8 hours per day) is also required.

Our client offers a competitive salary- based on your skills and experience between 5 and 8 thousand gross, a very competitive benefit package (including but not limited to: free and discounted plane tickets for you and your family, sport allowance, language courses and life insurance), interesting trainings on both soft and hard skills and the office in a new modern building near the city center. If you want to join us in this journey please send me your CV in English now!!!!

Prosimy o dopisanie następującej klauzuli „Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w ofercie dla potrzeb procesu rekrutacji zgodnie z Ustawą o ochronie danych osobowych z dnia 29.08.1997r., Dz. U. Nr 101, poz. 926 ze zm.” Numer w rejestrze agencji zatrudnienia: 361 hays.pl