LIUGONG DRESSTA MACHINERY Sp. z o. o. We are a globally recognized manufacturer of construction equipment dedicated to efficiently supplying our products worldwide via our dedicated dealer network. Our product offering includes a comprehensive world-class line of earth moving machinery offered only by a few companies within the industry. Our international network of distributors ensures a highly professional standard of sales and customer service.
Warranty Administrator
Miejsce pracy: Warszawa
SCOPE OF DUTIES:
- effectively reviewing and processing warranty claims;
- ensuring claim legitimacy and adherence to warranty agreements and company policy;
- validating the submitted claims with service cards, pictures, machine history and other sources accordingly;
- communicating with the relevant departments and analysing the claims;
- preparing and tracking the payment summaries of the claims;
- investigating the root cause of failure and discussing with the relevant departments;
- filling and archiving all claim paperwork for audit;
- ensuring the warranty preparation quality by the dealers.
REQUIREMENTS:
- engineer’s degree (Mechanics and Machine Design or related field);
- 3 years of professional experience (preferred in Service Department or Quality Department in construction equipment or automotive industry);
- good knowledge of English;
- good knowledge of MS Office (Word, Excel, PowerPoint);
- analytical thinking and technical skills;
- organization and communication skills;
- availability to work in the office in Warsaw (70%) and in Stalowa Wola (30%).
WE OFFER:
- an attractive international working environment where you can meet many new, inspiring people from all across the world;
- gaining experience in the construction equipment industry at a global scale;
- opportunities for personal development and advancement within the company;
- stable employment;
- package of benefits;
- opportunity to improve professional qualifications.