Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home.
We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.
Department Overview
We are responsible for delivering Motorola Solutions Instructor-led Technical Training (either virtually or in class) to customers, partners and employees, while achieving high level of participants’ satisfaction. The range of courses an instructor delivers can cover systems, infrastructure, subscribers and/or relevant foundation skills.
We offer exciting and meaningful work to support Mission Critical Communication Networks for the Police, Ambulance, Fire-Brigades, Military Customers and other critical service providers.
- Save lives and help our customers in the MOMENTS THAT MATTER!
- Join us and be part of the most-valued and prestigious projects.
- Ensure our Customers amplify their investment, maximize operational efficiency and ensure an unbreakable lifeline.
Main responsibilities of the Education Instructor – German/English Language:
- Deliver face-to-face training sessions, either at MSI training centres/facilities or at the customer/partner site. Average of 100 delivery days per year.
- Deliver virtual training sessions
- Co-ordinate Training Programmes, including third party Training, working with the Project team and Customer.
- Collaborate with Lab Technicians on the readiness and maintenance of training labs
- Collaborate with the Content & Media team consulting on the technical content of the courses you deliver, and reporting any technical inaccuracy identified in training materials
- Collaborate with the Translations team reviewing the German translated Training material.
- Translation of Training material when required.
- Preparation of additional training material (tests, worksheets etc.)
- Training Needs Analysis
- Prepare requisite manuals and handouts ahead of training sessions (Administration work)
- Determine overall effectiveness of training programs and suggest improvements to enhance the training materiel used
- Travel will be required within EMEA, mainly – Germany, Austria, UK and Poland.
Basic Requirements of the Worldwide Education Instructor – German/English Language:
- Fluency in German and English, both written and spoken.
- Eligible to live and work in an EU based country. The role will require security clearance.
- Strong background in communications solutions, applications and architecture.
- Experience as a Technical Instructor OR experience working as a system engineer, field engineer, or other technical support position.
- Excellent communication skills and confidence to present to customers.
- Excellent organisational and time-management abilities.
- Ability to Travel on business for up to 3 weeks at a time.
The following skills are considered desirable:
- Experience with Public Safety and/or Military customers.
- Knowledge of either DIMETRATM, MOTOTRBOTM, ASTRO® systems and subscribers.
- Extensive Cross Training in the UK/Poland and Virtually.
- Industry Standard certification as an Instructor.
- You will be involved in the newest technologies used in mission critical solutions.
- Great development opportunities through continued development plans.
- Opportunity to join an innovative company with 90+ years’ experience with Public Safety Communication Solutions.
- Dynamic and experienced team with great attitude and team spirit.
- Full Training in DIMETRA Infrastructure and Subscriber products.
- Travel within EMEA