Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world's largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 375,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at http://www.accenture.com/.
Accenture Operations is one of Accenture key capabilities dedicated to work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
- Drive and deliver owned tasks within the schedule and timelines agreed with Project Manager and/or Client
- Engage with business users to define business requirements and understand & explore business issues being encountered
- Support key stakeholders in identification and resolution of issues in a timely manner
- Research alternative and innovative approaches to problems and processes
- Facilitate workshops to understand requirements, present ideas and validate potential solutions
- Deliver and execute specific change initiatives or portions of initiatives as defined by the client
- Support the client in their goals of execution excellence for their run business
- Manage issues and risks, with escalation to client & Accenture management as required
- Test end-to-end processes
- Support and manage cutover and deployment activities
- Technical design and coding of new features and components
- Enhance existing features as well as performance-tuning and optimisation
- Lead projects with hands-on analysis and modelling, drawing from a breadth of analytical methods to choose the right tool and right level of complexity appropriate to solving the business problem.
- Engage broadly with the organization to identify, prioritize, frame, and structure complex, ambiguous problems where advanced analytics projects or tools can have the biggest impact.
Skills & Knowledge
- Minimum of 2+ years’ experience in a business analyst role
- Proven delivery track record in business type initiatives such as operations excellence, continuous process improvement & cost reduction initiatives, roll-out of new tools or services, business requirements definition
- Excellent written and verbal communication skills
- Must be detail-oriented with good organizational skills
- Strong relationship building and communications abilities and ability to influence
- Proactive approach in handling issues, risks, dependencies and escalations
- 2 years of relevant work experience in databases (SQL), JavaScript/Web-App abilities including statistical software (R, S-Plus, SAS, or similar), and scripting languages (such as Python)
- Experience of agile development processes
- Ability to influence technical discussions and provide technical leadership
- Ability to anticipate problems and take decisive action, giving regard to the impact on other project teams, development partners and stakeholders
- Ability to comprehend complex business and technical scenarios
- Ability to interpret and analyse existing reporting or data, along with ability to drive data analysis into conclusions and actions
Preferable Additional Skills & Knowledge
- Experience working in with multiple BI tools would be beneficial
- Previous experience of working and collaborating with disparate and often virtual teams
- Previous experience working in a large multi-national would be beneficial.
- Previous experience working in the IT or High-Tech sector would be beneficial
- Previous experience working in a sales/consulting environment
- Familiarity with Project Management Principles and methodologies
- Location: Kraków
- Full time job
- Collaborating and learning from your diverse and talented colleagues
- Trainings and development tailored to help you achieve your potential
- Opportunity to engage in Corporate Social Responsibility initiatives
- We also think about your social life, at Accenture you will be able to take part in different initiatives like Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming and many others.
- Social benefit packages including: private medical care, MyBenefit, life insurance
- Beverages and fully equipped kitchen for you
- Modern & friendly office