Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions - underpinned by the world’s largest delivery network - Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 375,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
Accenture Operations is one of Accenture key capabilities dedicated to work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
- Work collaboratively with client accounts to develop business requirements
- For specific identified challenges, determine a technical solution
- Engage with the necessary subject matter experts (Service Delivery, Account Management, Capability, Tech for Ops teams inc. Product Strategy, Architecture, Factory etc.) to craft the optimum solution inc. facilitate workshops
- Understand key dependencies on Offering Roadmaps and other initiatives to design a solution that aligns with business requirements
- Understand the business case behind, and value proposition of the proposed solution
- Create the necessary documentation to describe the proposed solution i.e. solution overview or technology roadmap with recommendations
- Work with technology mobilization and factory teams to ensure proposed solutions are understood and designed appropriately
- Degree in technical subject preferred (Computer Science, Mathematics, Physics)
- General technology solutioning and business architecture experience required inc. requirements gathering and technology assessment
- Ability to analyze current technology blueprint; interface between Technology for Operations factory teams, product management, and existing delivery engagements; and craft business cases
- Superior communication skills necessary - able to communicate a technology vision and speak to Client Account Leads and Service Delivery Leads level stakeholders
- Good written and English skills necessary to create solutions, roadmaps, recommendations and business cases
- Strong operational and client focus
- Communicative, open to internal customers
- Very good English skills is a must
- The ability to use your knowledge of foreign language on a daily basis at work (we serve our Clients in almost 30 foreign languages)
- Experience with a range of Clients and technology solutions which provides professional relevance
- Operating according to Lean Six Sigma philosophy
- Collaborating and learning from diverse and talented colleagues helps you “raise your game”
- Trainings and development tailored to help you achieve your potential
- New Joiners Programme including trainings
- Opportunity to engage in Corporate Social Responsibility initiatives
- We also think about your social life, at Accenture you will be able to take part in different initiatives like Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming and many others
- Social benefit packages including: private medical care, Sodexo vouchers, Benefit sport club cards, life insurance
- Friendly work atmosphere in multicultural environment
