Accountant with Chinese (PTP)

Workplace: Kraków

• global communication: want to improve your language skills? We will invest in you!
• flexibility: employee development matters to us, that's why every vacancy is open for internal recruitment
• diversity: different nationalities united in one team
• initiative: have ideas for improvements? We want to hear them!

• Troubleshoot and investigate intermediate to difficult problems raised by our user base
• Communicate effectively and timely to resolve issues
• Perform processing requests such as assisting with urgent payments, or verifying supplier identity for sensitive information updates
• Contribute to group success of meeting and/or exceeding operational metrics
• Improve internal efficiency and customer satisfaction by proactively identifying opportunities to optimize existing or new processes and tools
• Collaborate with global set of IBM team members also working on PtP processes

• Bachelor's Degree in Accounting, Business Administration, Finance or Economics preferred
• Fluent English and Mandarin Chinese
• Customer service and/or finance experience (min. 6 months)
• Good organizational and time management skills
• Outstanding communication and interpersonal skills
• Problem-solving attitude