Accounts Payable Specialist - Service Desk

Responsibilities:

• Handling vendor queries by phone and email;
• Assisting Clariant's customers in solving problems and incidents;
• Establishing and maintaining a strong and collaborative relationships with internal and external customers and ensure customer satisfaction;
• Verifying appropriate approvals of invoices, investigate, resolve accounts payable issues;
• Following established policies, procedures and methods to achieve metrics and targets;

Requirements:

• Minimum certificate of secondary education (preferably a University degree);
• 1 year of professional experience on a similar role (experience in customer service desk would be an advantage)
• Excel, Word and Outlook professional working competency;
• Knowledge of SAP would be an advantage;
• Strong motivation to work in a complex organization focused on result and KPIs - strong customer service skills.

Language Skills:

• German: Fluent written and spoken;
• English: Good written and spoken.