Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions - underpinned by the world’s largest delivery network - Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 375,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
Accenture Operations is one of Accenture key capabilities dedicated to work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
- Building and maintaining strong relationship with customers to ensure timely cash collection.
- Managing collections related activities based on fiscal calendar requirements.
- Timely escalation of most delicate matters to necessary stakeholders.
- Managing complaints and processing corrections related to issued invoices on timely manner.
- Order management based on customer payment performance.
- Fluent knowledge of English language
- Excellent communication and interpersonal skills
- Responsibility, accuracy & ability to work analytically in a problem-solving environment
- Very good knowledge of MS Office environment – mainly MS Excell
- Preferably experience in customer service/ order to cash
- Opportunity to gain professional experience and broad analytical skills, in cooperation with highly marketable specialist expertise in their chosen areas
- Collaboration and learning from diverse and talented colleagues in multinational environment
- The ability to use your knowledge of foreign language on a daily basis (we serve our Clients in almost 30 foreign languages)
- Opportunity to attend specialist online and class trainings organized for our employees
- At Accenture we take care of your studies obligations: thanks to flexible working hours you will be able to reconcile the internship with your classes
- Challenging and responsible tasks from the very first day