AP/AR/Customer Service Trainer
Kraków
AP/AR/Customer Service Trainer
Kraków
Nr Ref.: 1075162
Kraków
Nr Ref.: 1075162
HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.
Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.
Our client will open a SSC in Krakow this summer. They are worldwide known organization with well-established structures. As the new team within AP , collection and client service will be launched soon they are looking for experienced specialist for the position of Trainer.
Working on this position you will have the exciting opportunity to train a brand new team within the brand new SSC! What is more you will review the work for each employee and audit for quality using the standard guidelines. On daily basis you will create and conduct training sessions for all new hires and implement an assessment of their performance which will then serve the managers as the reference point in periodical performance reviews. .
To succeed you need to hold at least 3 years of experience in one of the fields: AP/Collection/Client Service and speak fluent English. Any additional European language (German/French preferred) will be a great asset, however is not required. You need to hold previous experience in training or coaching – if you had the chance to train new joiners at your team the position is perfect for you. A perfect candidate will have excellent communication and presentation skills.
Previous experience as a trainer/quality analyst will be considered as an asset.
Our client will offer you a rewarding career in a new organisation combined with benefit package and good salary conditions.
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