Credit and Collections Specialist with German
Recruitment process for this position and onboarding trainings are conducted online.
What do you need to start?
- Experience in O2C area
- Fluent German skills
- Good analytical skills
- Ability to enhance process and controls
- Very good Customer Service skills and client-focus attitude
- Strong interpersonal skills and proactive approach
- Flexibility, ability to deal with ambiguity and change
It's not essential, but we appreciate if you also have:
- SAP / People Soft knowledge will be an advantage
What duties will help you grow?
- Preparing and sending daily cash application requests in order to clear incoming payments
- Performing collection activities according to the collection strategy
- Preparing and sending weekly and bi-weekly reports to the business
- Claim and dispute management in dedicated tool
- Actively work on solving issues in day-to-day contact with the customers
What have we prepared for you?
Personal and professional development:
- Development programs, external courses, education & certificates co-funding
- NEXT platform with free access to TED talks, Coursera materials, and virtual trainings: Excel, VBA, RPA, customer care and more.
- You can flexibly shape your career path thanks to a wide range of internal roles.
Our legendary atmosphere:
- We don't have rigid dress code, but what we do have are awesome communities and world – changing initiatives. There's always someone happy to start a day with a cup of coffee with you – even virtually! We are a big company with unique atmosphere – we make friendships, share important moments, and… simply like each other.
A lot of benefits:
- Contract for an indefinite period from the beginning of your employment.
- Well-being package (private medical care, additional life insurance & StayWell helpline).
- Referral bonuses for recommending your friends to Capgemini.
- Inspiro Audiobooks & MyBenefit
- Offices in great locations, car leasing program, carpooling options and bicycle parking.
- Free coffee, water, milk and tea.
Who are we?
Being one of us means stability of employment and constant development among other great people. We want to share with you our experience and exchange it for yours in a mutual partnership. Our atmosphere is unique – we invite you to join us and check it out by yourself.
Capgemini is a global leader in consulting, technology services and digital transformation. Our scope is wide. One of our units is Business Services created by extraordinary people who provide solutions to our international clients in areas such as HR, Finance & Accounting, Supply Chain or Business Transformation.
Do you want to get to know us better? Watch a short video: https://youtu.be/K8v_UJ7CH8c
Do you have any additional questions about working at Capgemini? Check our Instagram (@capgeminipl) or visit our Facebook profile (Capgemini Polska) to check when we organize our next Recruitment Hours. Then, you can speak directly with our recruiters via Messenger.
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Capgemini’s Cloud Infrastructure Services unit is a global team of technology experts and domain specialists that helps businesses from all around the world extract maximum business value from their IT investment and facilitates their journeys to the cloud. In addition to facilitating journeys to the cloud, we support businesses by providing services such as helpdesk services (human and AI powered), network access and maintenance, hosting and maintaining applications, IT operations and much more. We do all this in 24 languages from 4 locations in Poland. Join our global team and be part of technology transformation.