Application Support Analyst
[online recruitment]
[online recruitment]
Location: Wroclaw
Reference number: VR-65374
Project Description:
You’ll be working in the TOC WMPC IT Front Office Systems team in Wroclaw. We provide second line support to the Wealth Management UK business rolling out enhancements to their Front Office Platform and providing support for the current systems in both UAT and Production environments.
Responsibilities
- support the Service & Product Manager across several technical domains
- uphold high standards for timely issue resolution
- ensure workflows, processes, tooling and applications are of the highest quality standard
- contribute expertise to the management of existing and new IT products and services
- define workarounds for known errors and initiate process improvements
- maintain a knowledge database
- participate in project work and small development
Skills
- recent and proven experience of Unix, Linux, SQL, Shell scripting and batch scheduling tools as well as web server technologies such as WebSphere, Apache and/or Tomcat.
- a natural ability to solve complex issues
- strong analytical, problem-solving and synthesizing skills (you know how to figure stuff out)
- supported both packaged and custom solutions
- banking know-how
- demonstrate technical expertise and have worked in a Production environment
- a flexible approach to working hours and role
- a confident communicator that can explain technology to non-technical audiences
- capable of understanding client needs and translating this into products and services
Our offer
Career and Professional Development
- International projects for clients all over the world
- Competitive salary
- Individual development plan
- Managerial Targeted Training programs
- BRIDGE Mentoring Program
- Luxoft Training Center
- Language Classes
- Self-learning online library
- Global Relocation Program
- Internal Mobility (a chance to gain experience in varied projects and technologies)
- Professional communities for knowledge-sharing (Agile, Tech, Business)
- Group Life Insurance
- Travel Insurance
- Private Healthcare (dental care, unlimited consultations of specialist physicians)
- Medical costs reimbursement for employees
- Benefit Program (Cafeteria and Multisport Card)
- LuxGood Program (a wide range of health and well-being initiatives)
- After-hours groups (sport, trips, board games, cultural activities)
- Company and Team events
- BeLux - discount offers program (banking, car leasing, other)
- Convenient locations in modern offices
Career and Professional Development
- International projects for clients all over the world
- Competitive salary
- Individual development plan
- Managerial Targeted Training programs
- BRIDGE Mentoring Program
- Luxoft Training Center
- Language Classes
- Self-learning online library
- Global Relocation Program
- Internal Mobility (a chance to gain experience in varied projects and technologies)
- Professional communities for knowledge-sharing (Agile, Tech, Business)
Well-being
- Group Life Insurance
- Travel Insurance
- Private Healthcare (dental care, unlimited consultations of specialist physicians)
- Medical costs reimbursement for employees
- Benefit Program (Cafeteria and Multisport Card)
Work-Life Balance
- LuxGood Program (a wide range of health and well-being initiatives)
- After-hours groups (sport, trips, board games, cultural activities)
- Company and Team events
- BeLux - discount offers program (banking, car leasing, other)
- Convenient locations in modern offices
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