Agencja zatrudnienia (nr licencji 812)
Application Support Engineer
The person will join fast growing Software Factory Team in Warsaw.
Applications Support Engineer will be responsible for providing support to company’s applications. The position will be a single point of contact for end-users technical issues, service requests and will also be acting as a technical expert assisting sales department. The role includes travelling to customers, mostly in EMEA region.
Responsibilities:
- Providing end-users support via e-mails, phone and face to face
- Providing support in customer projects off- and on-site
- Resolving issues utilizing excellent customer service skills, problem solving skills, technical reasoning skills
- Giving regular feedback to external and internal customers
- Developing software products (testing, finding problems, writing technical specifications)
- Technical Degree
- Excellent English skills
- Very good knowledge of Microsoft Technologies
- Experience in IT support
- WILLINGNESS TO TRAVEL (even up to 50%)
- Full-time job contract
- Work within international structures at a well-established company
- Relocation Package if needed
- Participation in the interesting projects within internal structures of the company
- Competitive salary and good benefits
- Langauge lessons
- Extended medical health (included dental health)
- Internal trainings