Application Support Engineer

HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.

Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.

Hays IT Contracting is an up-to-date B2B form of employment for IT specialists with innovate and developmental projects for TOP Clients close at hand.

On behalf of our client, international production company, we are currently looking for candidates interested in a position of:
Application Support Engineer


Location: Poznań
Duration: 18 months with a possibility of prolongation
Job type: B2B contract
Salary: maximum about 10 000 PLN NETTO+VAT


Responsibilities:
• Technical support ownership over the Wintel (ERP-satellite) application landscape.
• Accountability on operational end-user availability, up-time and overall performance of applications.
• Executing support activities as instructed by the functional lead.
• Execute new deployments and upgrades of applications within scope as instructed by the functional lead.
• Watching over overall application security by following standard procedures and conducting regular application security reviews (user access) as instructed by the functional lead.
• Enforcing the level of user satisfaction within the boundaries of IT rules and regulations. Respect IT procedures, assist in detecting flaws and provide feedback.
• Providing hands-on assistance within the Global Support Center location in Poznan.
• Providing assistance to the regional Service Desk Engineers to support applications.
• Upholding a cost-efficient mindset and drive smart savings where applicable.


Requirements:
• Bachelor's degree (an advanced degree would be a plus)
• Minimum 2 years of previous relevant experience in application troubleshooting and support (experience in application development would be a plus)
• Ability to resolve issues related to MS SQL (Database)
• Experience with Wintel-based applications
• Experience in technical writing and documentation
• ITIL certificate/experience would be a plus
• Experience in multi-country, matrix environment
• Excellent verbal and written communication skills in English
• Excellent interpersonal skills
• Ability to perform several tasks concurrently
• Prepared to travel as required


Our offer:
• employment flexibility: contract
• competitive salary - paid in 14-days period
• challenges appropriate to your skills and knowledge
• preferential conditions for benefits: medical and sport package


If you are interested in this position please do not hesitate to send us your CV in English.

Prosimy o dopisanie następującej klauzuli „Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w ofercie dla potrzeb procesu rekrutacji zgodnie z Ustawą o ochronie danych osobowych z dnia 29.08.1997r., Dz. U. Nr 101, poz. 926 ze zm.” Numer w rejestrze agencji zatrudnienia: 361 hays.pl