At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.
Department Overview
Centralized Managed and Support operations is part of Services organization where we support the external customer. Our Mission statement
We will be the leading provider of integrated mission-critical services that make our customers’ operations
reliable, smarter and more efficient while delivering exceptional customer experiences and outcomes.
Job Description
Application operational support.
Tools like BMC Remedy, IBM Netcool, Federos Assure1, ArcSight, and Splunk, ServiceNow
Basic Requirements
- IT operations and support (ensuring effective front-end and back-end functionality of applications).
- 2+ years of support Linux systems.
- 2+ years of Windows OS experience.
- Experience with MS SQL, MySQL databases.
- Responsible for organizing, modifying, and supporting Application systems.
- Understanding of firewalls, LANs, and network background.
- Create and maintain documentation.
- Strong problem-solving skills with the desire to find the root of a problem and propose solutions.
- Good to have on hands application support experience with ServiceNow, Remedy, Zabbix, monitoring tools, etc.
- On-call rotation for off-hour support.
In return for your expertise, we’ll support you in this new challenge with coaching & development every step of the way. Also, to reward your hard work you’ll get:
- Competitive salary package.
- Private medical & dental coverage.
- Life insurance.
- Employee Stock Purchase Plan.
- Flexible working hours.
- Strong collaborative culture.
- Comfortable work conditions (high-class offices, parking space).
- Volleyball field and grill place next to the office.
- Access to wellness facilities and integration events as well as training and broad development opportunities.