This function involves managing team responsible for Accounts Receivable Process. It is a mixture of customer relationship, process and people management activities.
- Drive AR service delivery from Poland / Set up AR strategy
- Oversee and review activities performed by Team Leaders and Process Coordinators
- Manage the day-to-day activities of the team
- Monitor training requirement of the team and ensure SLA adherence
- Daily contact with the Client and Global Lead
- Maintain backup structure in the Team
- Participate in internal and external audits
- Identify improvement fields, promote and participate in quality projects
- Administering scheduling systems, planning, monitoring, appraising, and reviewing job contributions, enforcing policies and procedures
- Creating awareness on driving projects, process improvement strategy & methodology and ensuring maximum operational efficiency
- Good communication around issues and opportunities. Get things done, make things happen
- Drive people development by coaching & mentoring project team members
- Fluent in English second language nice to have (French OR German OR Spanish)
- Team management or coordination experience is a must
- Graduate with prior B2B collections experience
- Experience with CRM applications
- Good written communication skills preferred
- Ability to build and maintain effective business relationships
- Attention to detail, apply judgement on the job and the ability to effectively multi-task in a deadline driven atmosphere
- Good time management, prioritization skills and ability to work without close supervision and under pressure
- Opportunity to be part of a rapidly expanding global organization with irreproachable reputation.
- A role that provides you progress both professionally and personally
- Open-minded and multinational environment
- Pleasant and inspiring working atmosphere
- Professional development and clear career path
- Possible trainings with international specialists
- Training & development opportunities within company
- Competitive salary with cafeteria benefits
Poznaj
Cognizant Technology Solutions Poland Sp. z o.o.
COGNIZANT TECHNOLOGY SOLUTIONS POLAND SP Z O O
Cognizant is a leading IT Services provider globally, transforming Clients' business, operating and technology models for the digital era. Headquartered in the US, Cognizant is ranked on the Fortune 500 and is consistently listed among the most admired companies in the world.At Cognizant, we celebrate diversity and inclusion across our workforce and with our partners, communities and fellow racing fans. That’s why, alongside the Aston Martin Cognizant Formula One team, we work in unison for a more inclusive future. All in, all welcome.