Business Analyst
[online recruitment]
[online recruitment]
Location: Krakow
Reference number: VR-55904
Project Description:
Join our Development Center and become a member of our open minded, progressive and professional team. The team is responsible for a portfolio of products including ServiceNow platform which is predominantly used to manage the ITSM processes within the bank.
Responsibilities
- Collection of user stories and low-level requirements, functional and non-functional requirements
- Contact and engage with global stakeholders to gather information, facilitate workshops and feed into the design team
- Stakeholder management, ensuring clients' needs from across the organization are understood and can be easily translated into outcomes
- Participate and support with project planning and documentation
- Quality Assurance and test planning
- Take the role of intermediary, working closely with product teams and constantly interacting with Software Engineers, Testers and Subject Matter Experts on a range of Investment Banking, Personal Banking, Wealth Management and Trust Banking products and projects.
- Work with architects, engineers, UX, QA and throughout the backlog building process, to avoid the roadblocks inherent in a sequential process
- Actively involve oneself in the creation of a realistic roadmap that mitigates project risk
- Active involvement with design activities
Skills
- 5 years + BA experience.
- Have experience working in Investment Banking / Trading / regulated environment and/or experience of working within organisations of large scale
- General experience and knowledge of IT infrastructure, specifically desktop / application virtualisation concepts
- Experience of Business Intelligence software and systems high beneficial (e.g. Microsoft PowerBI) TSQL
- Have experience of business process mapping and undertake business process re-engineering
- Have experience of specifying business and systems requirements, deep experience in requirements elicitation from various stakeholder groups
- Have experience of analysis, both business process & systems
- Ability to capture and record technical information about systems and associated data in Excel (advanced skills required) and ability to communicate information to infrastructure teams
- Ability to take direction and execute
- Experience of migration planning and coordination.
- Provide Project Support (raising JIRAs, Issues Tracking, User Training).
- Create platform Documentation (User Guide, Operations Guide, Training Manual, etc.)
- Work with technical team to review high level / detailed design documents.
- Take an analytical approach with great attention to detail
- Will question and challenge proposals and solutions, be enthusiastic and be proactive in meetings / workshops
- In particular, the ability to explain even complex concepts clearly through written & visual mediums is expected, so as to create a trusted set of reference documents for the team and for the client
- Ability to work with distributed teams & keep everyone aligned on common goals without meeting face to face
- Ability to create & maintain a product backlog with multiple stakeholders
- Actively manage the client's expectations, make assumptions explicit and keep a log of important decisions throughout the engagement
- Active involvement with Quality Assurance, User Acceptance Testing activities
- Write User Acceptance Criteria
- Sufficient understanding of technical idioms
- Experience coordinating meetings with data and systems owners to gather information
Our offer
Career and Professional Development
- International projects for clients all over the world
- Competitive salary
- Individual development plan
- Managerial Targeted Training programs
- BRIDGE Mentoring Program
- Luxoft Training Center
- Language Classes
- Self-learning online library
- Global Relocation Program
- Internal Mobility (a chance to gain experience in varied projects and technologies)
- Professional communities for knowledge-sharing (Agile, Tech, Business)
- Group Life Insurance
- Travel Insurance
- Private Healthcare (dental care, unlimited consultations of specialist physicians)
- Medical costs reimbursement for employees
- Benefit Program (Cafeteria and Multisport Card)
- LuxGood Program (a wide range of health and well-being initiatives)
- After-hours groups (sport, trips, board games, cultural activities)
- Company and Team events
- BeLux - discount offers program (banking, car leasing, other)
- Convenient locations in modern offices
Career and Professional Development
- International projects for clients all over the world
- Competitive salary
- Individual development plan
- Managerial Targeted Training programs
- BRIDGE Mentoring Program
- Luxoft Training Center
- Language Classes
- Self-learning online library
- Global Relocation Program
- Internal Mobility (a chance to gain experience in varied projects and technologies)
- Professional communities for knowledge-sharing (Agile, Tech, Business)
Well-being
- Group Life Insurance
- Travel Insurance
- Private Healthcare (dental care, unlimited consultations of specialist physicians)
- Medical costs reimbursement for employees
- Benefit Program (Cafeteria and Multisport Card)
Work-Life Balance
- LuxGood Program (a wide range of health and well-being initiatives)
- After-hours groups (sport, trips, board games, cultural activities)
- Company and Team events
- BeLux - discount offers program (banking, car leasing, other)
- Convenient locations in modern offices
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