Business Client Support Consultant with languages
Miejsce pracy: Poznań
Nr ref.: JO-1607-335777 pozlangAF3524_115
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
Currently for our Client we are looking for Candidates for a position of:
Business Client Support Consultant with languages
Duties and responsibilities:
- Resolves clients' questions or problems over the telephone or Internet focusing on product functionality
- Collaborating in the international environment on a daily basis;
- Analyse client’s questions and concerns, escalating problems to appropriate teams and handling problems to the satisfaction of the client;
- Complete assigned projects;
- Compile reports for internal needs or at a client’s request;
- Maintain quality relationships with clients, remaining available to offer support;
- Supporting team members in everyday activities.
Our requirements:
- Fluency in English and other European language (preferred: French, German, Italian, Spanish, Russian, Czech, Slovak, Romanian, Lativian);
- university degree or on the last year of studies, available for a full time job;
- experience in working in administrative/hr/customer service area would be an additional asset;
- solid knowledge of MS Office package (SAP would be an asset).
Company offers:
- Challenging work environment;
- opportunities to develop skills in the international organization;
- attractive salary;
- benefits programme (insurance, healthcare, lunch bonuses, sport card);
- great work atmosphere;
- possibilities for future promotions and career path development;