Business Transformation Manager
Recruitment process for this position and onboarding trainings are conducted online.
About us
Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.
Who are we looking for?
Required competences:
- Experienced in sales and client delivery in Strategy and Transformation programs
- Experience in enterprise change management across complex programs
- Demonstrated leadership experience and ability to adapt, with willingness to readily take ownership of tasks and problems
- Ability to apply logic to solve business problems through a detailed analytical approach
- Ability to handle multiple tasks concurrently and meet deadlines, while maintaining focus in an environment with conflicting demands
- Drive to overcome the most challenging or difficult obstacles and look for ways to improve results
- Initiative to actively seek new knowledge and improve skills
- Strong interpersonal skills with ability to collaborate and work effectively with individuals, strengthening relationships to achieve win-win solutions
- Ability to communicate complex situations clearly and simply by listening actively and conveying difficult messages in a positive manner
- A passion for innovative ideas, coupled with the ability to understand and assimilate different points of view
- Ability to translate requirements into a business case
- Ability to understand clients’ needs and challenges and apply creative and logical approach to identify solutions
- Ability to travel (around 30% of the time) international and domestic
Required knowledge:
- Experience and skills in consulting projects will be an advantage
- Experience in Project Management (project management certification will be an asset) and proven track of projects delivery
- Tools: master of MS Office (Excel and PowerPoint), Project Management Tools (e.g.: MS Projects), Business Process Modelling tools (Aris, MS Visio)
- Ability and comfort interacting with management on Client’s side
- Must be able to demonstrate a level maturity while under constant pressure from the business and technology community
- Excellent ability to establish and maintain world class working relationships with all peers and stakeholders
- Service Delivery Models (SSC, BPO, hybrid, BOT etc)
- GBS trends and concepts, potential locations landscape in CEE and location study methodology and tools
As well as:
- SSC / BPO markets globally
- SSC / BPO benefits, advantages and disadvantages
- GBS design and service management aspects
- Migration as a Service (Lift & Shift, Transform & Shift)
- Typical GBS related risks and mitigation plans
- Change Management, especially sponsorship aspects
- General process knowledge of AP, AR, GL, MDM (HR, IT, Procurement will be advantage)
- PMO methodologies and tools
- Excellent organizational and time management skills
- Fluent English and French or German would be an asset
What will you do?
We seek focused and inspired individuals who have the special power to build the close, trusting relationships that are key to delivering the seamless and efficient services that Clients expect from Capgemini.
Therefore, your main responsibilities will be:
- Deliver and manage overall projects or their parts accordingly to time, cost and expected quality, specifically:
- Use your knowledge and expertise to develop high quality project deliverables
- Organise and participate in workshops
- Key client interface
- Provide feedback and secure feedback is provided
- Monitor and report project progress
- Monitor risks and prepare mitigation plans
As well as:
- Participate in workshops and meetings
- Constantly work on strengthening your professional knowledge and expertise
- Use your knowledge and experience to support development of Capgemini’s offering
- If required, manage project financials, define and maintain project plan, supervise resource allocation, monitor and report project progress, assess and mitigate risks
- Participate in end-to-end sales process, specifically proposal development process (from client request through to final issue and potentially subsequent project delivery)
- Build and maintain strong working relationships with key internal and external stakeholders
- Use your knowledge and expertise to actively support development of Capgemini’s offering and products (e.g. DGEM, ESOAR)
- Act as a coach, guide and advise individuals to enhance or support personal and professional growth and learning
- Develop transformation agenda for existing and new clients
Who will you be working with?
As an integral part of Capgemini’s Global Business Services Team, you will be supporting our global Clients in the end-to-end GBS journey. Starting from shaping out the sourcing strategy and future business operations, through GBS design and large-scale transformations, ending up with implementation of the chosen Target Operating Model, you will help us in strengthening our strong market position.
We seek focused and inspired individuals who have the special power to build the close, trusting relationships that are key to delivering the seamless and efficient services that Clients expect from Capgemini.
What we offer?
Atmosphere
- Working with great people and in legendary atmosphere
- No formal dress code
- Annual family picnics
- Unforgettable integrational events
- Employee volunteering opportunities and interesting CSR projects
- We value and respect diversity in terms of gender, nationality, roles, age, interests
- Internal celebration initiatives: Children's Day, St. Nicholas Day and many more
- Supporting employees' hobbies: Business Run, e-sport games, basketball, volleyball
Development
- Development in expert or leader competencies
- Broad training offer with possible co-funding
- Access to MIT Sloan Management Review Polska knowledge base
- Introduction plan for new employees and Buddy Initiative
- A wide range of instructor-led and e-learning trainings
- Co-financing for post-graduate studies and courses
- Many companies under one roof / internal headhunters
- Internal development events: conferences, meetings, communities
- Education First platform for learning English online
Benefits
- Contract of employment for an indefinite period
- Bonuses, including those for new employees recommendation
- Additional life insurance
- Access to MyAudiobooks - Entertainment and personal growth in audio version
- Attractive package of extra benefits of your choosing (fitness, gym, cinema, etc.)
- Disability inclusion, assistive technologies, reasonable accommodations
- Stay Well helpline to support the emotional and mental aspects of well-being
- Private medical care for you and your family
- Bicycle parking and carpooling options
- Free coffee, water, milk and wide range of teas
- Anti-smog plants in offices
- Car leasing
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Capgemini Business Services employs over 4,500 specialists in offices located in Krakow and Katowice. Business Services department is providing customers around the world innovative solutions services in 30 different languages in the areas of finance and accounting, banking operations, procurement, business processes supply chain management, market research and analytics, HR processes management, customer care, and marketing services. Currently, the main focus is laid on business process consulting and transformation, especially in the area of financial services, with the application of advanced solutions in the field of intelligent automation.
Cloud Infrastructure Services since the establishment of the very first service center in Krakow in 2004 have achieved great success and grown rapidly. In 2006 another center in Katowice was opened, in 2012 in Opole, and 2019 in Lublin. Today, a team of nearly 2,400 professionals delivers IT services to clients around the world in 20 languages. Cloud Infrastructure Services cover several fields of expertise, including cloud computing, design, creation, testing and implementation of IT solutions, IT project management, IT infrastructure support and transformation services, application management, ITIL service management, multilingual customer service.
Cloud Infrastructure Services since the establishment of the very first service center in Krakow in 2004 have achieved great success and grown rapidly. In 2006 another center in Katowice was opened, in 2012 in Opole, and 2019 in Lublin. Today, a team of nearly 2,400 professionals delivers IT services to clients around the world in 20 languages. Cloud Infrastructure Services cover several fields of expertise, including cloud computing, design, creation, testing and implementation of IT solutions, IT project management, IT infrastructure support and transformation services, application management, ITIL service management, multilingual customer service.