C2C - Finance and Accounting Process Specialist
Recruitment process for this position and onboarding trainings are conducted online.
About us
Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.
Who are we looking for?
- Minimum a 1 year of experience in the P2P/ C2C/ R2R area
- Fluent English (C1)
- Ability to analyze end to end processes
- Good knowledge of MS Office
- Strong interpersonal skills and proactive approach
- Ability to work under pressure
- Very good customer service skills and client-focused attitude
- Flexibility and ability to adapt to changing schedule of tasks
What will you do?
- Research and resolve C2C issues
- Verifies and timely processes financial data through the different tools and systems
- Effectively communicates with clients
- Reconciles customer accounts, postings and has good attention to detail
- Establishes and maintains a good relationship with clients at all levels
- Continually strives to identify opportunities to simplify, standardize and improve processes
- Proactively shares knowledge and best practices
- Continually seeks out ways to improve Client satisfaction
- Delivers a high quality, professional and proactive day to day service to client, within agreed SLAs
- Makes decisions within broadly defined parameters
- Helps the team improve efficiency
- Makes sure the procedures are understood and being followed by other team members
Who will you be working with?
For our New Client in Kraków Delivery Center we are recruiting candidates who would like to be a part of a fantastic delivery team with the option to take part in the transition of C2C processes and to help in building a new team. The scope covers C2C processes (AR resolution team, sundry billing and Help Desk).
What we offer?
Atmosphere
- Working with great people and in legendary atmosphere
- No formal dress code
- Annual family picnics
- Unforgettable integrational events
- Employee volunteering opportunities and interesting CSR projects
- We value and respect diversity in terms of gender, nationality, roles, age, interests
- Internal celebration initiatives: Children's Day, St. Nicholas Day and many more
- Supporting employees' hobbies: Business Run, e-sport games, basketball, volleyball
Development
- Development in expert or leader competencies
- Broad training offer with possible co-funding
- Access to MIT Sloan Management Review Polska knowledge base
- Introduction plan for new employees and Buddy Initiative
- A wide range of instructor-led and e-learning trainings
- Co-financing for post-graduate studies and courses
- Many companies under one roof / internal headhunters
- Internal development events: conferences, meetings, communities
- Education First platform for learning English online
Benefits
- Contract of employment for an indefinite period
- Bonuses, including those for new employees recommendation
- Additional life insurance
- Access to MyAudiobooks - Entertainment and personal growth in audio version
- Attractive package of extra benefits of your choosing (fitness, gym, cinema, etc.)
- Disability inclusion, assistive technologies, reasonable accommodations
- Stay Well helpline to support the emotional and mental aspects of well-being
- Private medical care for you and your family
- Bicycle parking and carpooling options
- Free coffee, water, milk and wide range of teas
- Anti-smog plants in offices
- Car leasing
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Capgemini’s Cloud Infrastructure Services unit is a global team of technology experts and domain specialists that helps businesses from all around the world extract maximum business value from their IT investment and facilitates their journeys to the cloud. In addition to facilitating journeys to the cloud, we support businesses by providing services such as helpdesk services (human and AI powered), network access and maintenance, hosting and maintaining applications, IT operations and much more. We do all this in 24 languages from 4 locations in Poland. Join our global team and be part of technology transformation.
